About me

Experience

• 

  LGIAsuper

  UX Developer (Nov 2020 - Jan 2021)

  I was contracted to LGIAsuper for three months to lead the design of the new Retirement Calculator. The development and financial modelling of the calculator was handled by a third party financial company. This made for an interesting task of making sure LGIAsuper was satifised with the look and feel of the calculator while also making sure I was working within the parameters set by the financial company.

  Highlights

  • Designed a mobile first calculator that asks members for their current financial situation (majority pre-filled), their required income in retirement and their future financial goals then calculates the age they will be able to retire with the income they chose.
  • Created a design library for the calculator in Figma
  • Created Figma components library for calculator and used this to compose mobile mocks to present to leaders at LGIAsuper
  • Created and hosted a fully functional React prototype to explore the design and undertook internal user testing around the office
  • Designed for larger screens in the browser and then presented individually with stakeholders
  • Wrote a user test plan for Account Managers to use when running moderated user testing on members. These sessions were recorded and I used the fotoage to iterate the design.
  • Worked closely with compliance and copywriters for sign off
• 

  Expedia

  Senior UX Designer (2016 - Mar 2020)

  Initially I was tasked with undoing the duplication penalties Google had applied to the templated brand langing pages.

  I then moved on to the destination content space where I worked with external content providers and SEO experts to create engaging and inspiring Destination Travel Guides .

  Highlights

  • Lead the design for the Expedia travel guide pages. These landing pages are built at scale, providing informative content on cities and neighborhoods all around the world.
  • Faciliate UX workshops, specifically "Design Studios", with multiple teams and projects.
  • Hypothesise and design UI tests with a focus on improving customer engagement metrics.
  • These tests resulted in an 8% improvement to conversion from our landing pages and a 15% increase to the number of visitors entering the shopping path.
  • Maintained and contributed new features to Expedia's design system. My contributions were design changes as well as the technical implementation.
  • Increased overall SEO traffic to our landing pages by 25% over a 12 month period. This was achieved by designing a network of hub and spoke landing pages that maintained a balance of engaging content for the users and rich crawlable content for Google.
  • Run CSS workshops to help up-skill backend developers and less technical designers.
  • Create and maintain a NodeJS/React prototyping app to which was used to perform user testing on real customers in the lab. This app was also used for design showcases, a live visual reference for engineers and as a tool for sharing concepts with stakeholders.
  • Work closely with backend developers to design microservices and help improve APIs for the frontend.
• 

  Wotif

  UX Designer (2014 - 2016)

  Wotif was my first job working for a company that operated at a larger scale. It was here I was first introduced to concepts like scrums and agile workflows.

  Highlights

  • Created and maintained the first pattern library for Wotif called Motif.
  • Lead the design for the extremely succesful Wotif Packages line of business with a modern responsive UI.
  • Lead the effort to migrate from Mobile Web to Responsive Web.
  • Present designs weekly to the CEO
• 

  Digicon

  Web Designer (2010 - Mar 2014)

  As a designer / front end developer at Digicon I was involved in the entire development process, from client meetings during the research stage, designing mockups in Photoshop and then integrating into the Sitecore CMS.